Navigating the Academy

Community Guidelines

Environment Matters! Our community guidelines are intended to ensure we TEND a loving and supportive environment for ALL community members. We greatly appreciate having you as part of our community and ask for your participation in co-creating this safe space.

Community-First Approach: The sole purpose of SoulTending is to foster a safe environment for women to learn, grow, and feel connected. Keep the best interests of the community in mind when engaging in discussions or making decisions. We are all here to support one another.  

Respect and Inclusivity: Our community embraces diversity and inclusivity. Treat every member with respect, regardless of their background, beliefs, or identity. 

Vulnerability and Openness: Encourage open and honest conversations. Share your experiences and insights with authenticity and vulnerability, fostering a supportive environment for personal growth. 

Zero Tolerance for Hate Speech: Hate speech, discrimination, and prejudice have no place here. We are committed to maintaining a safe space free from any form of hatred or discrimination. 

No Trolling or Bullying: Ensure your interactions are constructive and supportive. Avoid engaging in trolling, bullying, or any behavior that may harm others emotionally or psychologically.  

No Soliciting or Spam: This community is not a platform for self-promotion or solicitation. Please refrain from spamming or promoting unrelated products or services. If you have a product or service that you think will be of value to the SoulTending Community, reach out to us at info@soultending.co. We’re open to collaborating, but not spamming our members. 

Respect Privacy: Respect the privacy of fellow members. Do not share personal information without consent. 

Intellectual Property: Respect copyright and intellectual property rights. Do not share or use copyrighted materials without proper attribution or permission. 

Multiple Accounts: Maintain only one account per person. Creating multiple accounts for deceptive purposes is strictly prohibited. 

Reporting and Moderation: If you encounter any violation of these guidelines or witness inappropriate behavior, report it to our moderators @soultending immediately or email info@soultending.co. We will take appropriate action to maintain the integrity of our community. 

Consequences for Violations: Violations of these rules may result in warnings, temporary suspensions, or permanent bans, depending on the severity of the infraction and a review by our moderation team. 

Continuous Improvement: We value your feedback. Help us improve by providing suggestions and ideas that can enhance the quality of our community and its offerings. 

By adhering to these guidelines, we can cultivate a supportive and respectful community where every member can thrive and learn together. Thank you for being a part of the SoulTending Community.  

Profile & Account Settings

Profile – Desktop: Your profile will be visible to other members. We encourage all members to personalize their profiles with pictures and a personal summary. You can find the edit profile feature by clicking on My Profile > Edit. You can add a personal summary by clicking on the About tab in the edit window. To edit the cover photo and profile picture, simply hover over the image with your cursor and press the camera icon.

Go To Account – To update your account settings, click on your name at the top right and select Account. 

Notification Settings – You may configure your notification settings to change the frequency of in app and email notifications.

Privacy Settings – You have control over your data and your visibility in your account settings. You may hide aspects of your profile and export your data.

Groups

When you first join, your activity feed will be blank. Groups are one way to get engage, connect with other members, and share your updates. When you join a group, anything posted in that group will appear on your Activity Feed. If you have a group suggestion, please email info@soultending.co.

From time to time, we offer Speciality Coaching Courses (not included in membership). Members signed up for the course will gain access to a private group, not visible to the public. Your instructor will provide the link to join the group upon registration. 

Forums

Forums are another way to give and receive support, and to connect with other members. Forums that you engage with will appear in your Activity Feed.  You can access the Forum by clicking on My Discussions on the left sidebar, Forums on the top menu, or on your profile page. Members have full control over starting new discussion threads. 

Forums

Events

Attending events is a great way to develop your skill sets and connect with other members. SoulTending host weekly virtual Group Coaching calls via Zoom that can be located in both the Events Tab and in the Group Coaching Portal. A few times a year, we host in-person women’s retreats which may also be shown under events. You can switch the view from List to Month (Calendar View) or Day on the search bar. We suggest subscribing to the calendar so you never miss an event.s

Courses

Each of our course creators has their own unique style – from presentation, to video, audio, and course workbook styling. Expect variety. 

All courses can be accessed via the courses tab. You can sort alphabetically, by category or by instructor

To access courses you are enrolled in, visit your Profile > Courses

Light & Dark Mode

By clicking on the moon icon, you can change the background for your courses to either light mode or dark mode

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Connecting With Members

SoulTending exist to foster deeper connections with women who value personal growth. We encourage all members to invite each other to connect. You can explore members by clicking on the Members tab on the top menu. 

To see members you are connected with, click on My Connections on the left side bar or on your personal Profile page.s

Sending Messages:

You are welcome to message other members using your Inbox. Please note, we have a strict policy on spamming our community members. Anyone found in violation of this will have their membership terminated. 

If at any point you feel that another member or SoulTending Partner is messaging you inappropriately, please send us a message @soultending or email at info@soultending.co and we will take immediate action. It is our #1 priority to maintain a safe and supportive community. 

Contact Us

All Inquiries: info@soultending.co

If you have any questions about your account, billing, filing a complaint or any of our services, please reach out to us via email. Please allow 24-48 hours for a response. 

For individuals and businesses interested in partnering with SoulTending, please reach out to us with a detailed description of the product or service you offer and how you see it benefiting our members. Please include any links or attachments that demonstrate your expertise and offering. 

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